In order to best help you with any questions or concerns, our support team may ask you to send a screenshot of what you are seeing in order to better assist you. To take a screenshot, use the method below for the type of computer system being used.
Windows: use the snipping tool
Mac: shift + command ⌘ + 3
Chromebook: Ctrl + Show windows (or Ctrl + F5)
When you take your screenshot, please include the URL bar and page name so that we can pinpoint any issues you may be experiencing.
Windows: Control/Ctrl + Shift + J
Mac: Command/Cmd + Option + J